| CUSTOMER FOCUSED TEAMS - THE CORE OF OUR SUCCESS |
Cross-functional / cross-company communication is critical to the success of any project. Program Management is the central point of contact for a cross-organization team made up of your staff and ours. All aspects of your programs are managed by our Customer Focused Teams. Our teams represent all the departments involved for our mutual success. This cross-company/cross-functional approach maintains the shortest communication lines. You are kept up-to-date about your project and related issues. Your assigned program manager: |
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Is the focal point of all information flow |
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Holds scheduled project review meetings to focus the efforts of all departments |
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Schedules and conducts Quarterly Business Reviews (QBR) |
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Attends customer status meetings and tracks action items |
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Works within both teams for continuous product improvement and cost reduction |
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Has the primary responsibility for our mutual success |
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Customer focused teams provide you with on-going project communication that keeps you up-to-date and informed about all the issues with your project, from materials to delivery schedule and from good news to challenges. No surprises at CCSD.
You can request customized reporting and program review formats that meet your specific in-house requirements. We are also very flexible in adapting to delivery schedule changes driven by fluctuations in your business. |
Program Management
